Author Archive
Friday Fun: When Customer Complaints Really Suck
Ok, I like to read reviews on products.
I rarely buy something that costs more than $50 without checking the reviews
for the product.
Well I came across a review that I had to share for an Electrolux vacuum cleaner.
Here is a snippet for your enjoyment:
“Listen, I’m a simple guy. This is clearly what I get for being [...]
Popularity: 27% [?]
Welcome to the Stupid Life CU
So I was going through my blog feeds and I went to YES Summit (Excellent Blog) and read a small post about CUs and Second Life. I know what I am about to say may scream blasphemy to my pro-cu-tech amigos but here it goes…
I have never seen SL as an opportunity for credit [...]
Popularity: 38% [?]
Friday Fun: I May Never Leave My Desk Again…
I have been known to eat my breakfast lunch and dinner in front of my screen working on whatever is the critical project of the day. It is not uncommon to find a bag of instant oatmeal hidden under my desk or a fewCup o’ Soups in my desk drawer in case of an “Emergency”. [...]
Popularity: 19% [?]
Friday Fun: You have the right to remain silent…
…while I edit your copy.
I was jamming around the internet this week and came across a site that could become a regular tool in every design department’s arsenal.
The Design Police provide 5 sheets of “Need to be used” editing tags. It looks like you could print these out on some 8.5×11 adhesive sheets (found at [...]
Popularity: 15% [?]
Give Me Some Skins, CapitalOne!
So there has been a lot of press about the new CapitalOne CardLab recently. I have seen a few folks blogging about it, seen it on the news, television commercials and so forth. We have seen similar technology with a few other financial institutions. What makes this particular card special is not only can you [...]
Popularity: 30% [?]
Friday Fun - Brilliant or Disturbing Things for Breakfast?
So, sometimes during my journeys online, I come across new products. At Costco a few weeks ago I found raw tortillas that you take home and cook yourself when you are ready to eat. They are awesome! Probably the best tortillas I have ever bought. The idea behind premade yet raw tortillas is so simple [...]
Popularity: 13% [?]
How-To: Digital Branch Merchandising on the Cheap!
You have all seen them. The big flashy screens put up in branches to promote products and services. The ads keep rotating out like magical posters. Sometimes they give you news updates, videos or animated ads. Whatever it is that you are getting from your service provider, I have to say, you could likely do [...]
Popularity: 21% [?]
Your brand is a set of promises. Don’t be a liar.
I know we talk about branding and design and all those fun and fascinating things. But we haven’t spent a lot of time defining what branding is. Branding is just a set of promises that you make to your members or customers. That’s it. It is nothing more fancy or complicated than that.
Now, the complicated [...]
Popularity: 23% [?]
Chinese Food for Thought
I just finished lunch. I found a new Chinese food place that it a 15 minute drive from our office, but it is the closest, good Chinese food place around here. For those who don’t know, our offices are next to the local airport. Cool if you like planes (I do) bad if you [...]
Popularity: 8% [?]
Embrace the poop!
I haven’t been sleeping much lately. My whole family has a cold, my daughter has a fever and my new son is having a hard time breathing from the congestion. So my daughter wakes up every hour, the boy wakes up every half hour and I never wake up because I never fall asleep. So, [...]
Popularity: 16% [?]
